Cancellation Policy

1 Overview

We know that travel plans can shift unexpectedly. This policy explains how you can cancel a hotel, darshan, or travel booking made through AdiSom, and what refund you may be eligible for depending on when you cancel.

2 How to Cancel

You can cancel an eligible booking directly from your AdiSom account under "My Bookings", or by contacting our support team. Once a cancellation is confirmed, you will receive an email with the details.

• Log in to your account and open "My Bookings".
• Select the booking you wish to cancel and confirm.
• You will receive a cancellation confirmation by email.

3 Refund Timeline

The refund amount depends on how far in advance you cancel before your check-in or service date. The illustrative slabs below will be finalised soon:

• Cancelled more than 7 days before check-in — full refund.
• Cancelled 3 to 7 days before check-in — partial refund.
• Cancelled within 48 hours of check-in — limited or no refund.

4 Non-Refundable Bookings

Some special-rate or promotional bookings may be marked as non-refundable at the time of booking. These cannot be cancelled for a refund, and this will always be clearly indicated before you confirm payment.

5 Rescheduling

Where availability allows, you may be able to reschedule your booking to a different date instead of cancelling. Any difference in price between the original and new dates may apply.

6 Refund Processing Time

Approved refunds are processed back to your original payment method. Depending on your bank or payment provider, it may take 5 to 10 business days for the amount to reflect in your account.

7 Changes to This Policy

We may update this Cancellation Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

8 Contact Us

If you have questions about cancellations or refunds, reach out to us at support@adisom.com or call +91 98765 43210.